HAVE QUESTIONS? YOU'VE COME TO THE RIGHT PLACE.

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CONTACT WHISTLE'S CUSTOMER CARE

Thanks for stopping by. We care about what you have to say. You're the reason we're here, so we want to make our communication together as easy as possible.
To get in touch with us, please select your store location and let us know your reason for contacting us so we can best assist you. We will get back to you shortly!

If you need more assistance, please feel free to reach out to our dedicated Customer Care team at +1 980 246 4037 during our Contact Center hours, Monday through Friday, from 9 am to 5 pm.

Please select a state and city to find the address of the location where you purchased your membership.

Claims

Important Claims Notice:

All claims must be reported on-site, same day

FAQ

While we don't offer full detailing as a service, we understand that having your car look its best is a priority for you. To accommodate this, we have installed complimentary areas where guests can vacuum their vehicles and use our towels, wipes, and other free supplies.

Our customers have the opportunity to utilize our complimentary area that is stocked with vacuums, towels, wipes, and other free supplies.

A small decal will be placed on your windshield when you sign up for one of our Fast Pass Unlimited Wash Club packages. This will allow our system to recognize your car automatically and open the gate for you.

Unfortunately, at this time we are only able to offer Fast Passes for one vehicle per membership. You can, however, purchase multiple memberships within a family.

We have the safest wash technology in the business. The "closed-foam" wraps used in our car washes are unable to hold onto dirt or sand as they clean, so they are unable to scratch your vehicle.

Yes, we provide microfiber towels on hand for use by our guests. We also offer other complimentary supplies and technology, such as wipes and vacuums, that customers can use to keep their car looking its best!

Our pay stations are currently able to accommodate bills up to $20. Please see a team member if you have a larger bill that you would like to have broken down.

Unfortunately, as our Fast Passes are a subscription service charged every month, they cannot be paid for in cash.